It's easy to reset your password.
1. Visit the SupportPay Login page and
2. Click "I forgot my password" in the Sign In box
3. In the Retrieve Password box - enter your username / email (the email associated with your account)
4. Click Send Me
5. You will receive an email containing a new password.
Log in to Supportpay using this new system generated password. You will automatically be directed to the Change Password screen. It is highly recommended that you change your password to something you can remember.