Payments

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Making Payments that are submitted to your account

Note: Cash, Check or Credit Card payment options are for TRACKING PURPOSES ONLY.  SupportPay does not support Credit Card to send funds, nor do we send checks on your behalf.

To make a single payment

  1. Click on the green PAY button on the left side of the expense you wish to pay.
  2. When the Make Payment window opens up select your payment method
  3. PayPal will be selected by default.
  4. Verify that the PayPal e-mail addresses are correct. When you select the blue Pay by PayPal button, you will be directed to the PayPal login screen. You will then enter your valid username & password for PayPal and proceed to complete the payment. SupportPay will record the payments and show them as paid in both accounts involved in your support case.
  5. You can record a cash, check, or credit card payment by clicking on appropriate tab and entering the tracking information for your payment.

 

To make multiple payments

Note: when making multiple payments at once, PayPal is the ONLY option available.

  1. Click the checkbox next to each transaction you wish to pay
  2. Click on the orange Pay Selected button at the top of the screen
  3. The Make Multiple PayPal Payments box will open up, verify the PayPal e-mail addresses are correct and click the blue Pay by PayPal button. You will be directed to the PayPal login screen. You will then enter your valid username & password for PayPal and proceed to complete the payment. SupportPay will record the payments and show them as paid in both accounts involved in your support case.

To pay all the due items at once

Note: when using the Pay All button, PayPal is the ONLY option available.

  1. Click on the green Pay All button at the bottom of the screen
  2. The Make Multiple PayPal Payments box will open up, verify the PayPal e-mail addresses are correct and click the blue Pay by PayPal button. You will be directed to the PayPal login screen. You will then enter your valid username & password for PayPal and proceed to complete the payment. SupportPay will record the payments and show them as paid in both accounts involved in your support case.
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