Setting Email Alerts & Preferences

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Setting Summary Email Preferences

When actions occur to your account, such as a Payment has been made to you, or a dispute created or resolved, SupportPay will send you an e-mail alert that will notify you of those actions. SupportPay also sends out a Summary email on a monthly basis that shows all activity on the account in the last month. You can adjust the frequency of the Summary e-mail

1) Go to the Account Management screen by clicking on the Welcome Tab and selecting Parents.

2) This will take you to the Parents Info and Preferences Tab of the Account Management Screen

3)Scroll to Email Alerts at the bottom of the page and adjust the settings based on how frequently you would like to receive the email notification

4) Your options are for Frequency are
     * None
     * Monthly
     * Weekly
5) You can also select what day of the week to receive them

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