Using SupportPay with a VPN? Here's What You Should Know

If you're using a VPN while accessing SupportPay, you might encounter errors due to the sensitive nature of the data involved. VPNs encrypt and reroute connections, which can clash with the security measures in place for SupportPay, resulting in error messages or limited access.

For a smoother experience on SupportPay, it's recommended to disable your VPN when using the platform. This ensures seamless access while maintaining the necessary security protocols in line with SupportPay's system requirements.

If you have any questions, please don't hesitate to contact us at help@supportpay.com.