This is one of the big benefits of SupportPay. Every expense can be disputed if the other parent does not agree with the item. At the point that the expense is disputed it is removed from the total due and moved to the “disputed” bucket. In order to dispute an item the parent has to provide a proposed amount they are willing to pay and a reason why they are disputing the item. This can go back and forth up to 3 times. If a resolution can not be agreed upon by both parents then the item remains in the “disputed” bucket which can then be taken to your lawyer, mediator or judge to help mediate the item. In the future, we are looking to offer the ability to have immediate access to an independent mediator that can mediate items immediately.
Articles in this section
- Can she spend 550 in Necessary expenses and then submit the receipts to collect a payment?
- Can the mother submit a receipt as proof of payment for an expense related to children and then ask for payment?
- Does the transparency only apply to additional expenses or does it include the base pay CS payment? I.E. Do I get to see where the base payment of CS gets spent as well?
- Hello, I already have a new account and I'm entering my bills. If I give the other parent access, can he change the information that I have entered?
- How do I change my password?
- How do I set up alimony payments on SupportPay?
- How do I upgrade or downgrade my subscription once I’ve paid for it?
- I’ve found a listing that SupportPay has created for me. How do I claim that listing?
- My grandma was receiving child support for me but I no longer stay in the house how can I get access to my money?
- So, I was a little confused about the tracking additional expenses vs the base pay. If I'm ordered to pay $550 a month, do I actually get to see where that $550 goes?