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  • SupportPay Customer Care

    The system will provide you the most value if both parents are actively participating and both parents can see a view of the child expenses. This way the communication occurs via SupportPay instead of you having to directly communicate with the other parent.

    Once you start using SupportPay you can make any transaction or document private so that you do not have to share everything with the other parent, only the items that you choose to share.

    If you still do not want the other parent to participate or have an account tied to your account you can either:

    Do not include an email address in the field that asks for the other parent or
    Provide a 2nd email address that you own in the field that asks for the other parent. The benefit of doing this is that you can record payments against your transactions as they occur.
    
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