---
title: How To Manage Your Subscription
description: Learn how to manage your SupportPay subscription, including plan changes, billing details, and settings to keep your account up to date.
---

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March 17, 2026

# How To Manage Your Subscription

If you need to view, upgrade, or cancel your SupportPay subscription, this article is for you. You can easily view and manage your subscription by following the instructions below:

1\. Click on your name at the top right-hand corner and select **Subscription.**

**![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-08-17-21-0279-PM.png?width=276&height=491&name=image-png-Mar-17-2026-08-17-21-0279-PM.png)**

2\. On the subscription page, you can perform the following actions:

### **2.1. Upgrade your subscription**

2.1.1 Click on the **Manage **button. 

**![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-29-42-2891-PM.png?width=670&height=117&name=image-png-Mar-17-2026-10-29-42-2891-PM.png)**

2.1.2 Click on the **Upgrade Subscription** button in the pop-up window. 

![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-30-00-4491-PM.png?width=574&height=390&name=image-png-Mar-17-2026-10-30-00-4491-PM.png)

3\) Select your new plan and enter all the required information. Once ready, click on **Subscribe**.

![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-39-53-6397-PM.png?width=561&height=1219&name=image-png-Mar-17-2026-10-39-53-6397-PM.png)

 

### **2.2 Download your invoices**

On the subscriptions page, click on the downloadbutton next to the invoice you want to download.

![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-34-44-6289-PM.png?width=670&height=212&name=image-png-Mar-17-2026-10-34-44-6289-PM.png)

### **2.3 Cancel Your Subscription**

2.3.1 Click on the **Manage** button.

**![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-29-42-2891-PM.png?width=670&height=117&name=image-png-Mar-17-2026-10-29-42-2891-PM.png)**

2.3.2 Click on the **Cancel Subscription** button in the pop-up window. 

![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-41-24-7625-PM.png?width=500&height=340&name=image-png-Mar-17-2026-10-41-24-7625-PM.png)

2.3.3 Let us know why you're canceling your subscription by selecting an option from the list. Once ready, click on the **Cancel Subscription **button. **Pro Tip: **If you change your mind and no longer wish to cancel your subscription, simply click on the **Keep Subscription **button.

![](https://help.supportpay.com/hs-fs/hubfs/image-png-Mar-17-2026-10-43-07-3590-PM.png?width=495&height=442&name=image-png-Mar-17-2026-10-43-07-3590-PM.png)

 

Please don't hesitate to contact us at [help@supportpay.com](mailto:help@supportpay.com) if you have any questions regarding this topic. We'll be delighted to help if that's the case.

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