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  1. SupportPay Help Center
  2. Registration & Account Settings

Registration & Account Settings

How to register, update account settings & user information

Registration

  • How to Register for eCheck
  • Deactivating Your SupportPay Account
  • Registration Process: Steps for Primary Parent
  • Add Custom Category Splits
  • Does the other parent have to register in order for me to use SupportPay?
  • 2nd Parent's Steps To Register

Parent Information

  • View or Edit Your General Info
  • How To View Case Participants
  • View Other Parent's eCheck Information
  • Why is the save button missing for the other parent's information?
  • Setting Email Alerts & Preferences

Categories & Merchants

  • View or Add Merchants
  • Add or View Categories
  • How to View, Add, or Delete Category Splits
  • Adding Merchants and Custom Categories

Children

  • How to Add a Child to Your Account
  • Add Child(ren) To Your Case Or Account
  • Add Child To Account

Demo vs. Subscription

  • Differences Between Registering for Your Own Account & SupportPay Playground (Demo Account)

Security

  • View, Upgrade, or Cancel Your Subscription
  • How to Change Your Password
  • How secure is my information?
  • Do you the guarantee security of my email address?
  • How do I keep my personal information private from the other parent?

Support Orders

  • Deleting a Category Split

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