Registration & Account Settings

Registration

• How to Register for eCheck
• Deactivating Your SupportPay Account
• Registration Process: Steps for First Parent
• Add Custom Category Splits
• Does the other parent have to register in order for me to use SupportPay?
• 2nd Parent's Steps To Register

Parent Information

• View or Edit Your General Info
• How To View Case Participants
• View Other Parent's eCheck Information
• Why is the save button missing for the other parent's information?
• Setting Email Alerts & Preferences

Categories & Merchants

• View or Add Merchants
• Add or View Categories
• How to View, Add, or Delete Category Splits
• Adding Merchants and Custom Categories

Children

• How to Add a Child to Your Account
• Add Child(ren) To Your Case Or Account
• Add Child To Account

Demo vs. Subscription

• Differences Between Registering for Your Own Account & SupportPay Playground (Demo Account)

Security

• View, Upgrade, or Cancel Your Subscription
• How to Change Your Password
• How secure is my information?
• Do you the guarantee security of my email address?
• How do I keep my personal information private from the other parent?

Support Orders

• Deleting a Category Split