Custom category splits are used when a percentage (%) of a particular category is being split between parents OTHER than an even 50/50 split. To add a custom category split, please follow the instructions below:
1. Click on the Family tab at the left-hand side menu and select Merchants.
2. Click on the Add Split button all the way to the right of the Category Splits tab.
3. Select the category from the drop-down menu, who this split is for, and the percentage of each share. Once ready, click on Add Category Split.
If you have any questions about this process, please don't hesitate to contact us at help@supportpay.com.
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