One of the key features of SupportPay is the awesome ability to record and make payments within the app. If you're wondering how to do it, please follow the instructions below:
1. Navigate to the Transactions tab in the left-hand-side menu and click on the You Owe section.
2. Once you are in the You Owe section, choose the specific expense you wish to settle.
3. On the details page, click on the Make a Payment button.
4. Select the type of payment for the expense (Online or Manual) from the dropdown menu. (Note: In this step, you can also modify the amount in case you need to make a partial payment.)
4a. If opting for an Online payment, choose from the available options (PayPal or Bank Transfer) and follow the provided instructions. (Note: To use this option, both you and the recipient MUST be registered for bank transfers or PayPal payments in SupportPay.)
4b. If selecting Manual payment, pick from the options to record the manual payment (cash, check, credit, payment app), and follow the instructions accordingly. In this step, you can also add proof of your payment by clicking on the Add Payment Proof button prior to confirming the payment.
5. Once you have selected your payment method, enter all the required information and confirm the payment by clicking on the green button located at the bottom of the pop-up window.
IMPORTANT: Please note that manual payments are only entries created in SupportPay for your own records for payments made outside of our platform. If you intend to transfer money within the SupportPay platform, you must use the "Online Payment" option.
Please don't hesitate to contact us at help@supportpay.com if you have any questions about this topic. We'll be delighted to help if that's the case.
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